As a company grows it is necessary to determine which services to invest more time in and which ones to get rid of. To do this, you need more than just a good idea. You require a clear plan that will help you overcome the operational challenges that growth brings.
Operational management tasks involve the specific steps involved in implementing the business plan. Strategic management is a broad set of visions and ideas that are often derived from upper-management positions like the CFO or the founder of the company. These long-term plans and goals are more complex than the operational strategies. However, they help departments to develop efficient working procedures to enable them to provide quality products for customers.
Maintain a consistent level of product quality by setting and monitoring standards for production that are reviewed annually. This includes monitoring the performance of every employee in accordance with company quality policies, as also analyzing feedback from both internal and externe customers to evaluate overall product quality.
Reduce the direct and indirect costs of the company to make more customers, and free up resources for other objectives. This is accomplished by implementing the principle of subsidiarity which means that employees on a local or individual level decide in a particular field rather than central management.
Keep the capability of responding to changes in demand. Adjust production levels during peak periods and decrease inefficiencies during slow times. This is done by analyzing the current market conditions to determine how the competition rates and the kind of products or services they provide.
